Privacy Policy

1. Our Commitment to Your Privacy

At Jivika Ayurveda, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at jivika-ayurveda.web.app and make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Personal Identification: Name and email address provided at the time of purchase.
• Payment Information: We do NOT store your card or UPI details. All payment data is handled securely by our payment gateway partner (Razorpay).
• Usage Data: Basic analytics data such as pages visited, time spent, and browser type — collected anonymously via Firebase Analytics.
• Submitted Reviews: If you voluntarily submit a review on our website, your name and review text will be stored in our database.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver your purchased digital product via email.
• To send you important transactional emails related to your order.
• To respond to your customer support inquiries.
• To improve our website and product offerings based on anonymous usage analytics.
• We do NOT sell, rent, or share your personal data with any third parties for marketing purposes.

4. Cookies

Our website may use basic browser cookies to enhance your experience. These cookies are used to remember your preferences and analyze anonymous site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly without cookies.

5. Data Security

We use industry-standard security measures to protect your personal information. Our website is hosted on Google Firebase, which employs robust encryption and security infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your personal data from our records.
• Opt out of any future communications from us.

To exercise any of these rights, please contact us at jivikayurvedha@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: jivikayurvedha@gmail.com

Business: Jivika Ayurveda (UDYAM-RJ-17-0630849)

Location: Jaipur, Rajasthan, India